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PRIVACY POLICY

At Samarlie Decor, we respect your privacy and are committed to protecting the personal information you share with us. We collect customer information only as necessary to provide our services, process bookings, communicate about rentals, and improve the customer experience.

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Information We May Collect

We may collect information such as:

  • Name

  • Email address

  • Phone number

  • Event details

  • Delivery and pickup information

  • Any other information voluntarily provided during inquiries or bookings

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How We Use Your Information

Your information may be used to:

  • Process and manage bookings

  • Coordinate deliveries and pickups

  • Respond to inquiries and customer service requests

  • Provide updates regarding your rental order

  • Improve our services and customer experience

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Information Sharing

Samarlie Decor does not sell, rent, or share your personal information with third parties for marketing purposes. Information will only be disclosed when required by law or when necessary to fulfill services requested by the customer.

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Data Retention

We retain customer information only for as long as necessary to provide services, maintain business records, and comply with applicable legal requirements.

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Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.

SAFETY SECURITY

At Samarlie Decor, the safety and security of our customers' information is a top priority. We are committed to maintaining the confidentiality of all personal information shared with us.

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Confidentiality Commitment

All customer information provided through our website, social media platforms, email, phone calls, or booking forms is treated as confidential and handled with care.

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Information Protection

We take reasonable measures to safeguard customer information against unauthorized access, misuse, disclosure, alteration, or loss. Access to customer information is limited to individuals who require it to provide services and support.

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Secure Communications

We encourage customers to contact us directly with any questions regarding their bookings or personal information. We make every effort to ensure communications are handled securely and professionally.

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Customer Responsibility

Customers are encouraged to provide accurate information and notify us promptly of any changes to their contact or event details to ensure smooth communication and service delivery.

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Questions or Concerns

If you have any questions about our Privacy Policy or Security Practices, please contact us. We are committed to protecting your information and maintaining your trust.

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At Samarlie Decor, your privacy, safety, and confidence are important to us. We are dedicated to keeping your personal information secure and confidential at all times.

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